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Privacy Policy of Elana Melbourne

Elana Melbourne values the protection of its customers' personal data. This privacy policy outlines how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Elana Melbourne collects various types of personal data to provide an optimal shopping experience. This data may include:

• First and last name

• Shipping and billing address

• Email address

• Phone number

• Payment information

Use of Personal Information

The collected personal information is used for the following purposes:

• Processing and shipping orders

• Managing payments and preventing fraud

• Communicating with customers about their orders and our product offerings

• Improving our customer service and responding to inquiries

• Sending information about new products, promotions, and events (with customer consent)

Sharing of Personal Information

Elana Melbourne does not sell, rent, or share personal information with third parties, except in the following cases:

• With external service providers who process payments and ship orders

• When required by law or to comply with legal procedures

• To protect the rights, property, or safety of Elana Melbourne, its customers, or the public

Protection of Personal Information

Elana Melbourne implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• The use of encryption technologies for payment transactions

• Limited access to personal information by employees and partners who need it to provide our services

Retention of Personal Information

Elana Melbourne retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

Customer Rights

Under applicable law, customers have certain rights regarding their personal data, including:

• Right of access : Customers may request a copy of their personal data held by Elana Melbourne

• Right to rectification : Customers may request corrections to inaccurate or incomplete data

• Right to erasure : Customers may request deletion of their personal data, subject to legal retention requirements

• Right to withdraw consent : Customers may withdraw their consent to data processing at any time

Cookies and Similar Technologies

Elana Melbourne uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect website functionality.

Changes to the Privacy Policy

Elana Melbourne may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to revisit this page regularly to stay informed of any updates.

Contact Information

For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Elana Melbourne at:

Email : info@elanamelbourne.com

Elana Melbourne is committed to protecting customer privacy and using personal data responsibly and securely.