Fraktpolicy

Elana Melbourne is committed to providing fast and reliable shipping to all our customers. This shipping policy outlines delivery times, costs, and procedures to ensure the best possible shopping experience.

Delivery Times

Elana Melbourne aims to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders typically arrive within 5–14 business days . Delivery times may vary depending on factors such as:

• Weather conditions

• High-demand periods (eg holidays)

• Customs processing (if applicable)

Free Shipping

At Elana Melbourne, you'll enjoy free shipping on all orders . No matter the order amount or your location, you won't pay any shipping fees. It's part of our mission to make your shopping experience as easy and enjoyable as possible.

Shipping Process

All orders are shipped directly from our supplier. This approach allows us to reduce processing time and ensure you receive your items as quickly as possible, while also maintaining strict quality control over every product shipped.

Order Processing

• After placing your order, you'll receive a confirmation email with your purchase details.

• Orders are processed and shipped within 24 to 48 hours .

• Once shipped, you'll receive a tracking number by email so you can easily monitor your delivery.

Tracking Your Order

Elana Melbourne provides tracking information for all orders. The tracking number sent via email allows you to follow your shipment directly through the courier's website, so you'll always know where your package is and when it will arrive.

Questions & Support

Have questions about your order or our shipping policy? Our customer support team is here to help! Reach out to us at:

Email : info@elanamelbourne.com

We aim to respond to all inquiries quickly and professionally.

Limitations & Exceptions

While we do our best to meet estimated delivery times, unexpected delays may occur due to:

• Customs procedures

• Severe weather conditions

• Force majeure events

Elana Melbourne is not liable for such delays, but we appreciate your understanding and patience when they occur.

Final Note

Elana Melbourne is committed to providing an exceptional online shopping experience — including fast and reliable delivery. By following our shipping policy, we ensure every customer receives their order as quickly as possible. For questions or additional information, feel free to contact us at info@elanamelbourne.com .